Key Takeaway
Aluminum Ladder Hinge may Separate by Highland Ridge RV was recalled on November 14, 2016. What to do: Highland will notify owners, and dealers will install hinge braces over the existing hinges, free of charge. The recall began on November 29, 2016....
Aluminum Ladder Hinge may Separate
Description
Highland Ridge RV (Highland) is recalling certain model year 2016 Highlander travel trailers, model 31RGR, manufactured May 26, 2015, to September 24, 2015, equipped with certain aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Injuries / Consequence
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Remedy
Highland will notify owners, and dealers will install hinge braces over the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904333.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Highland will notify owners, and dealers will install hinge braces over the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Highland customer service at 1-...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.