Key Takeaway
Aluminum Ladder Hinge may Separate by HEARTLAND RECREATIONAL VEHICLES, LLC was recalled on November 14, 2016. What to do: Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on Decembe...
Aluminum Ladder Hinge may Separate
Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Injuries / Consequence
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Remedy
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Products Affected
Vehicle
VehiclesCompany Information
HEARTLAND RECREATIONAL VEHICLES, LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.