Key Takeaway
Battery Damage from Over-Current Condition by Motor Coach Industries was recalled on August 21, 2024. What to do: MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at...
Battery Damage from Over-Current Condition
Description
Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
Injuries / Consequence
Battery damage can cause battery cells to short circuit, increasing the risk of a fire.
Remedy
MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.
Products Affected
Vehicle
VehiclesCompany Information
Motor Coach Industries
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.