Key Takeaway
High Voltage Battery System May Short Circuit by Motor Coach Industries was recalled on September 22, 2025. What to do: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles ab...
High Voltage Battery System May Short Circuit
Description
Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Injuries / Consequence
A short circuit in a high voltage battery increases the risk of a fire.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will replace the batteries, free of charge. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact MCI customer service at 1-800-241-2947.
Products Affected
Vehicle
VehiclesCompany Information
Motor Coach Industries
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will replace the batteries,...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.