Key Takeaway
Battery Equalizers/DC-DC Converters-Possible Fire by SETRA OF NORTH AMERICA was recalled on November 7, 2013. What to do: Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace t...
Battery Equalizers/DC-DC Converters-Possible Fire
Description
Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Injuries / Consequence
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.
Products Affected
Vehicle
VehiclesCompany Information
SETRA OF NORTH AMERICA
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.