Key Takeaway
Broken Shaft Seal May Cause Loss of Power Steering by SUTPHEN CORPORATION was recalled on November 18, 2021. What to do: Dealers will inspect the power steering pump serial numbers, and the affected pumps will be replaced, free of charge. Owners may contact Sutphen cust...
Broken Shaft Seal May Cause Loss of Power Steering
Description
Sutphen Corporation (Sutphen) is recalling certain 2020 Sutphen Fire trucks. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Injuries / Consequence
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will inspect the power steering pump serial numbers, and the affected pumps will be replaced, free of charge. Owners may contact Sutphen customer service at 1-614-889-1005.
Products Affected
Vehicle
VehiclesCompany Information
SUTPHEN CORPORATION
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect the power steering pump serial numbers, and the affected pumps will be replaced, free of charge. Owners may contact Sutphen customer service at 1-614-889-1005.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.