Key Takeaway
CPSC, SecureAlert Announce Recall of Safety and Security Phones was recalled on November 18, 2003. What to do: Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received,...
CPSC, SecureAlert Announce Recall of Safety and Security Phones
Description
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.
Injuries / Consequence
SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.
Remedy
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Products Affected
GPS2000 MobilePAL+GPS Safety and Security Phones
Telephones, Cell Phones & AccessoriesImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test butto...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.