Key Takeaway
False Activations of Touchscreen by KOVATCH MOBILE EQUIPMENT CORP was recalled on August 8, 2016. What to do: KME will notify owners, and dealers will reprogram the units, free of charge. The recall began on October 14, 2016. Owners may contact KME customer...
False Activations of Touchscreen
Description
Kovatch Mobile Equipment Corp. (KME) is recalling certain model year 2013 Predator Panther Rescue, 2013-2014 Predator Aerial, 2013-2016 Predator Pumper, Predator Rescue and Predator SS Aerial, 2014 7600 Tanker and Predator Tractor Drawn Aerial, 2014-2017 Predator Panther Pumper and Predator SS Pumper and 2017 Predator SS Rescue vehicles, equipped with Class 1 Ultraview Touchscreens by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge, causing accessories to turn on or off.
Injuries / Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
KME will notify owners, and dealers will reprogram the units, free of charge. The recall began on October 14, 2016. Owners may contact KME customer service at 1-800-235-3926 or Hale Products Customer Service Center @ 1-800-533-3569 or [email protected].
Products Affected
Vehicle
VehiclesCompany Information
KOVATCH MOBILE EQUIPMENT CORP
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: KME will notify owners, and dealers will reprogram the units, free of charge. The recall began on October 14, 2016. Owners may contact KME customer service at 1-800-235-3926 or Hale Products Custome...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.