Key Takeaway
Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards by Hewlett-Packard Company (HP), of Palo Alto, Calif. was recalled on August 26, 2014. What to do: Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can con...
Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
Description
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
Injuries / Consequence
HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.
Remedy
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Products Affected
Hewlett-Packard and Compaq notebook computer AC power cords
Power CordsImages
Company Information
Hewlett-Packard Company (HP), of Palo Alto, Calif.
Unknown location
View all 1 recalls by Hewlett-Packard Company (HP), of Palo Alto, Calif. →Related Recalls
Microsoft Recalls AC Power Cords for Surface Pro Devices Due to Fire, Shock Hazards
February 2, 2016
Lenovo Recalls Computer Power Cords Due to Fire and Burn Hazards
December 9, 2014
Hanashop Recalls Counterfeit Power Cords Due to Fire and Shock Hazard; Sold Exclusively on eBay
September 17, 2008
Dollar Stop Plus Recalls Extension Cords for Fire, Shock, Electrocution Hazards
March 8, 2007
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.