Key Takeaway
High Voltage Battery System May Short Circuit by NEW FLYER OF AMERICA, INC. was recalled on September 22, 2025. What to do: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles ab...
High Voltage Battery System May Short Circuit
Description
New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Injuries / Consequence
A short circuit in a high voltage battery increases the risk of a fire.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer will notify owners on or about 3/16/2026. Phase 2 will include 100 buses. New Flyer will notify owners on or about 6/15/2026. Phase 3 will include 120 buses. New Flyer will notify owners on or about 9/16/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
Products Affected
Vehicle
VehiclesCompany Information
NEW FLYER OF AMERICA, INC.
Unknown location
View all 45 recalls by NEW FLYER OF AMERICA, INC. →Related Recalls
ABS and ESC May Fail Without Warning Lights Illuminating/FMVSS 121, 136
December 22, 2025
High Voltage Battery May Overheat and Cause Fire
September 2, 2025
Insufficient Number of Emergency Exits/FMVSS 217
August 25, 2025
Fuel Filter Hoses May Disconnect and Leak Fuel
February 4, 2025
Fuel Filter Hoses May Disconnect and Leak Fuel
June 11, 2024
Liquid in Battery Packs May Cause Fire
February 1, 2024
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batt...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.