Key Takeaway
Liquid in Battery Packs May Cause Fire by Proterra Operating Company, Inc. was recalled on December 1, 2022. What to do: Proterra will update software, inspect, and replace the battery pack, free of charge. Owner letters were mailed November 6, 2023. Owners may contact...
Liquid in Battery Packs May Cause Fire
Description
Proterra Operation Company, Inc. (Proterra) is recalling certain 2017-2019 Catalyst transit buses. One or more battery packs may allow liquid to leak into and accumulate in the battery pack enclosure.
Injuries / Consequence
The accumulation of liquid inside the battery pack enclosure increases the risk of a fire.
Remedy
Proterra will update software, inspect, and replace the battery pack, free of charge. Owner letters were mailed November 6, 2023. Owners may contact Proterra's customer service at 1-864-438-0000.
Products Affected
Vehicle
VehiclesCompany Information
Proterra Operating Company, Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Proterra will update software, inspect, and replace the battery pack, free of charge. Owner letters were mailed November 6, 2023. Owners may contact Proterra's customer service at 1-864-438-0000.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.