Key Takeaway
Loss of Electric Drive by Toyota Motor Engineering & Manufacturing was recalled on March 13, 2015. What to do: Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on Septembe...
Loss of Electric Drive
Description
Toyota Motor Engineering & manufacturing (Toyota) is recalling certain model year 2012-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014. Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.
Injuries / Consequence
A loss of drive power may increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Products Affected
Vehicle
VehiclesCompany Information
Toyota Motor Engineering & Manufacturing
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer se...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.