Key Takeaway
Lower Control Arm May Loosen by SETRA OF NORTH AMERICA was recalled on August 2, 2013. What to do: Motor Coach Industries (MCI), the designated importer, will notify customers and will retorque the bolted connection. This service will be completed a...
Lower Control Arm May Loosen
Description
Setra Luxury Coaches is recalling certain model year 2013 S417TC buses manufactured in April and May 2013. The bolted joint at the lower control arm in the rear axle could loosen due to a change in the manufacturing tightening method.
Injuries / Consequence
If the control arm loosens, it could reduce the driver's ability to control the direction of the vehicle, increasing the risk of a crash.
Remedy
Motor Coach Industries (MCI), the designated importer, will notify customers and will retorque the bolted connection. This service will be completed at no cost to the customer. The recall began on September 4, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's campaign number is 32.00U08919A.
Products Affected
Vehicle
VehiclesCompany Information
SETRA OF NORTH AMERICA
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Motor Coach Industries (MCI), the designated importer, will notify customers and will retorque the bolted connection. This service will be completed at no cost to the customer. The recall began on Se...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.