Key Takeaway
Motor Encoder Position Signal/Possible Stall by Zero Motorcycles Inc. was recalled on September 18, 2012. What to do: Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on Septembe...
Motor Encoder Position Signal/Possible Stall
Description
Zero Motorcycles, Inc. (Zero Motorcycles) is recalling certain model year 2012 S and DS motorcycles. These motorcycles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle. If the signal drifts outside of the given parameters, the motor controller may shut off, resulting in the motorcycle inadvertently losing power.
Injuries / Consequence
A loss of power could lead to a crash and potential injury or death of the rider.
Remedy
Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on September 28, 2012. Owners may contact Zero Motorcycles, Inc. at 1-888-786-9376.
Products Affected
Vehicle
VehiclesCompany Information
Zero Motorcycles Inc.
Unknown location
View all 23 recalls by Zero Motorcycles Inc. →Related Recalls
Damaged Brake Hose May Leak
January 28, 2026
Loss of Drive Power from Incorrect Fasteners in Motor Controller
December 3, 2025
Loss of Drive Power
September 10, 2025
Damaged Brake Hose May Leak
July 9, 2025
Incorrectly Installed Accessory Chain Kits
October 4, 2023
Incorrect Front Brake Caliper Bolts
June 9, 2022
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on September 28, 2012. Owners may contact Zero Motorcycles,...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.