Key Takeaway
Navien Recalls Tankless Water Heaters and Boilers Due to Risk of Carbon Monoxide Poisoning by Kyung Dong Navien Co. Ltd, South Korea was recalled on December 20, 2018. What to do: Consumers should immediately stop using the recalled water heaters and boilers that are using propane gas and contact Navien for a free replacement co...
Navien Recalls Tankless Water Heaters and Boilers Due to Risk of Carbon Monoxide Poisoning
Description
This recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane gas. The recalled water heaters and combination boilers were manufactured between July 9, 2018 through October 14, 2018. The manufacturing date is identified within the serial number. The serial number is printed on a label which is affixed to the side of the unit and on the product packaging. The first two digits identify the year, the next single digit identifies the month, and the last two digits identify the day. For example, 18709 stands for July 9, 2018. X stands for October. Product Model UPC Code Serial Numbers with date of manufacture Navien Condensing Tankless Water Heater NPE-180A 884954974101 7410x18709xxxx 7410x188xxxxxx 7410x189xxxxxx 7410x18X14xxxx Navien Condensing Tankless Water Heater NPE-180S 884954974194 7419x18709xxxx 7419x188xxxxxx 7419x189xxxxxx 7419x18X14xxxx Navien Condensing Combination Boiler NCB-180E 884954966083 6608x18709xxxx 6608x188xxxxxx 6608x189xxxxxx 6608x18X14xxxx
Injuries / Consequence
None
Remedy
Consumers should immediately stop using the recalled water heaters and boilers that are using propane gas and contact Navien for a free replacement conversion kit. Consumers who continue use of the water heaters and boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Products Affected
Navien condensing tankless water heaters and combination boilers
Images
Company Information
Kyung Dong Navien Co. Ltd, South Korea
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View all 2 recalls by Kyung Dong Navien Co. Ltd, South Korea →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled water heaters and boilers that are using propane gas and contact Navien for a free replacement conversion kit. Consumers who continue use of the wa...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.