Key Takeaway
Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning by Kyung Dong Navien Co. Ltd, South Korea was recalled on December 27, 2011. What to do: Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled wat...
Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning
Description
Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format.
Injuries / Consequence
None reported
Remedy
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Products Affected
Navien Instantaneous or Tankless Water Heaters
Gas Water HeatersImages
Company Information
Kyung Dong Navien Co. Ltd, South Korea
Unknown location
View all 2 recalls by Kyung Dong Navien Co. Ltd, South Korea →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to sc...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.