Key Takeaway
NEOPLAN/ELECTRONIC CONTROL MODULE by NEOPLAN USA CORP. was recalled on July 30, 2003. What to do: DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UP...
NEOPLAN/ELECTRONIC CONTROL MODULE
Description
ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.
Injuries / Consequence
IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR NEOPLAN AT 1-719-336-3256.
Products Affected
Vehicle
VehiclesRelated Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.