Key Takeaway
Quad Entry Step Rivet Failure by Highland Ridge RV was recalled on May 22, 2015. What to do: Highland Ridge will notify owners, and dealers will remove the rivets and the step sections will be bolted together, free of charge. The recall began...
Quad Entry Step Rivet Failure
Description
Highland Ridge RV (Highland Ridge) is recalling certain model year 2015 Roamer, Mesa Ridge and 3X fifth wheel trailers manufactured May 7, 2014, to June 4, 2014. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Injuries / Consequence
If the rivet shears under occupant load, the steps may give and the occupant may fall, increasing the risk of personal injury.
Remedy
Highland Ridge will notify owners, and dealers will remove the rivets and the step sections will be bolted together, free of charge. The recall began during June 2015. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904242.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Highland Ridge will notify owners, and dealers will remove the rivets and the step sections will be bolted together, free of charge. The recall began during June 2015. Owners may contact Highland Ri...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.