Key Takeaway
Trailer Safety Chains not Equal to GVWR by HEARTLAND RECREATIONAL VEHICLES, LLC was recalled on April 8, 2016. What to do: Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The re...
Trailer Safety Chains not Equal to GVWR
Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer
Injuries / Consequence
In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at [email protected].
Products Affected
Vehicle
VehiclesCompany Information
HEARTLAND RECREATIONAL VEHICLES, LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.