Key Takeaway
Upper Bunk Bed may Fall by HEARTLAND RECREATIONAL VEHICLES, LLC was recalled on September 23, 2019. What to do: Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began Septem...
Upper Bunk Bed may Fall
Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Milestone recreational trailers. The wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.
Injuries / Consequence
If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.
Remedy
Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032.
Products Affected
Vehicle
VehiclesCompany Information
HEARTLAND RECREATIONAL VEHICLES, LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland custom...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.