Key Takeaway
Wheelchair Lift may Raise too High by TURTLE TOP was recalled on September 13, 2018. What to do: Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners ma...
Wheelchair Lift may Raise too High
Description
Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Injuries / Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Products Affected
Vehicle
VehiclesRelated Recalls
Seat Back Malfunction/FMVSS 210
May 21, 2024
Delay In Seatbelt-Unfastened Telltale/FMVSS 208
March 12, 2020
Seat May Separate From the Base Frame
May 10, 2016
Wheel Chair Lift Link Arm Pivot Holes
January 13, 2016
Images From Rear Camera are Reversed
August 18, 2015
Window Emergency Catches/FMVSS 217
August 6, 2015
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.