Key Takeaway
Window Emergency Catches/FMVSS 217 by TURTLE TOP was recalled on August 6, 2015. What to do: Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination. Repairs will be made free of charge. The recal...
Window Emergency Catches/FMVSS 217
Description
Turtle Top is recalling certain model year 2012 Van Terra XL transit bus manufactured October 13, 2012, to February 7, 2013, and 2012 Odyssey XL MPV transit bus manufactured May 2, 2011, to October 4, 2011, which fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may not meet minimum loading requirements.
Injuries / Consequence
Windows that do not meet minimum loading requirements are at an increased risk of breaking and falling onto a passenger when pushed by passengers or objects.
Remedy
Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination. Repairs will be made free of charge. The recall began on September 8, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination. Repairs will be made free of charge. The recall began on September 8, 2015. Owners may contact T...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.