Key Takeaway
Windows & Interior Lashing Rail Cargo May Detach by Daimler Vans USA, LLC was recalled on December 1, 2023. What to do: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurch...
Windows & Interior Lashing Rail Cargo May Detach
Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Injuries / Consequence
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Products Affected
Vehicle
VehiclesCompany Information
Daimler Vans USA, LLC
Unknown location
View all 126 recalls by Daimler Vans USA, LLC →Related Recalls
Insufficient Pedestrian Warning Sound/FMVSS 141
February 20, 2026
Air Bags May Not Deploy
February 6, 2026
Improperly Reinforced Frame Member
October 24, 2025
Loss of Automatic Emergency Braking
October 22, 2025
Improperly Reinforced Frame Members
September 12, 2025
Rearview Camera Image May Not Display/FMVSS 111
July 11, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, no...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.