Key Takeaway
Bolts Holding Steering Gear Box May Loosen by Proterra Inc. was recalled on October 29, 2020. What to do: Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the...
Bolts Holding Steering Gear Box May Loosen
Description
Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.
Injuries / Consequence
An unsecured steering gear box could cause the driver to lose the ability to steer the vehicle, increasing the risk of crash or injury.
Remedy
Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's number for this recall is SC-20-154.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.