Key Takeaway
Loss of Warning when Brake Interlock is Engaged by Proterra Inc. was recalled on December 10, 2019. What to do: Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may con...
Loss of Warning when Brake Interlock is Engaged
Description
Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.
Injuries / Consequence
If the vehicle does warn the driver that the brake interlock is engaged, the rear brakes may overheat, increasing the risk of a fire or crash.
Remedy
Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.
Products Affected
Vehicle
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Power Steering Hose May Leak
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Roof Hatch Glass may Shatter
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.