Key Takeaway
Emergency Exit Label May Detach/FMVSS 217 by Volvo Bus Corporation was recalled on November 26, 2024. What to do: Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer ser...
Emergency Exit Label May Detach/FMVSS 217
Description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Injuries / Consequence
Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
Products Affected
Vehicle
VehiclesCompany Information
Volvo Bus Corporation
Unknown location
View all 25 recalls by Volvo Bus Corporation →Related Recalls
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Missing Emergency Exit Label/FMVSS 217
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for thi...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.