Key Takeaway
Power Cables Not Properly Connected by Volvo Bus Corporation was recalled on October 4, 2023. What to do: Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023....
Power Cables Not Properly Connected
Description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The fasteners that secure the power cable connections may not have been tightened securely.
Injuries / Consequence
Unsecured power cables can overheat, increasing the risk of a fire.
Remedy
Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-86.
Products Affected
Vehicle
VehiclesCompany Information
Volvo Bus Corporation
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Volvo Bus customer service at 1...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.