Key Takeaway
Missing Emergency Exit Label/FMVSS 217 by Volvo Bus Corporation was recalled on October 4, 2023. What to do: Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may...
Missing Emergency Exit Label/FMVSS 217
Description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Injuries / Consequence
Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.
Products Affected
Vehicle
VehiclesCompany Information
Volvo Bus Corporation
Unknown location
View all 25 recalls by Volvo Bus Corporation →Related Recalls
Automatic Fire Suppression System May Short Circuit
July 16, 2025
Emergency Exit Label May Detach/FMVSS 217
November 26, 2024
Steering Gear Link Rod Improperly Tightened
July 10, 2024
Steering Gear Link Rod May Loosen and Detach
February 8, 2024
Lift Threshold Warning Lights Insufficient
December 26, 2023
Power Cables Not Properly Connected
October 4, 2023
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.