Key Takeaway
Engine can be Started while being Worked On by Volvo Bus Corporation was recalled on September 30, 2020. What to do: Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The re...
Engine can be Started while being Worked On
Description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
Injuries / Consequence
An engine that can be started while being worked on increases the risk of injury to the service technician.
Remedy
Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
Products Affected
Vehicle
VehiclesCompany Information
Volvo Bus Corporation
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact V...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.