Key Takeaway
Entry/Exit Steps May Retract Unexpectedly by NEWMAR CORPORATION was recalled on October 21, 2016. What to do: Newmar will notify owners, and dealers will inspect the steps and update the controller software, free of charge. The recall is expected to begin Dec...
Entry/Exit Steps May Retract Unexpectedly
Description
Newmar Corporation (Newmar) is recalling certain model year 2017 London Aire, Essex, and King Aire motorhomes manufactured December 9, 2015, to September 26, 2016. The hydraulic entry step controller may not be functioning as designed and may allow the steps to retract unexpectedly.
Injuries / Consequence
The steps can retract without warning, causing someone using the steps to fall, increasing the risk of injury.
Remedy
Newmar will notify owners, and dealers will inspect the steps and update the controller software, free of charge. The recall is expected to begin December 19, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Products Affected
Vehicle
VehiclesCompany Information
NEWMAR CORPORATION
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Newmar will notify owners, and dealers will inspect the steps and update the controller software, free of charge. The recall is expected to begin December 19, 2016. Owners may contact Newmar custome...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.