Key Takeaway
Wheelchair Lift may Raise too High/FMVSS 403 by NEW ENGLAND WHEELS was recalled on February 26, 2019. What to do: New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019....
Wheelchair Lift may Raise too High/FMVSS 403
Description
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Injuries / Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Remedy
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Products Affected
Vehicle
VehiclesRelated Recalls
Programmable Relay Power Center Module Failure
April 14, 2022
Seat Back may not Stay Upright
May 1, 2019
Wheelchair Lift/Platform Cracking/Pivot Arm Holes
May 24, 2016
Wheel Chair Lift Link Arm Pivot Holes
November 20, 2015
Wheelchair Lift - Platform Cracking
October 3, 2014
Wheelchair Lift/Outer Roll Stop Latching Mechanism
September 11, 2012
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-80...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.