Key Takeaway
Wheelchair Lift - Platform Cracking by NEW ENGLAND WHEELS was recalled on October 3, 2014. What to do: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platf...
Wheelchair Lift - Platform Cracking
Description
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Injuries / Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Products Affected
Vehicle
VehiclesRelated Recalls
Programmable Relay Power Center Module Failure
April 14, 2022
Seat Back may not Stay Upright
May 1, 2019
Wheelchair Lift may Raise too High/FMVSS 403
February 26, 2019
Wheelchair Lift/Platform Cracking/Pivot Arm Holes
May 24, 2016
Wheel Chair Lift Link Arm Pivot Holes
November 20, 2015
Wheelchair Lift/Outer Roll Stop Latching Mechanism
September 11, 2012
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be repl...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.