Key Takeaway
Wheelchair Lift/Platform Cracking/Pivot Arm Holes by NEW ENGLAND WHEELS was recalled on May 24, 2016. What to do: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for...
Wheelchair Lift/Platform Cracking/Pivot Arm Holes
Description
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Injuries / Consequence
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Products Affected
Vehicle
VehiclesRelated Recalls
Programmable Relay Power Center Module Failure
April 14, 2022
Seat Back may not Stay Upright
May 1, 2019
Wheelchair Lift may Raise too High/FMVSS 403
February 26, 2019
Wheel Chair Lift Link Arm Pivot Holes
November 20, 2015
Wheelchair Lift - Platform Cracking
October 3, 2014
Wheelchair Lift/Outer Roll Stop Latching Mechanism
September 11, 2012
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.