Key Takeaway
Windows may Open Unexpectedly by Motor Coach Industries was recalled on July 6, 2016. What to do: MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners...
Windows may Open Unexpectedly
Description
Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
Injuries / Consequence
A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
Remedy
MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.
Products Affected
Vehicle
VehiclesCompany Information
Motor Coach Industries
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.