Key Takeaway
Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards was recalled on September 20, 2016. What to do: Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards
Description
This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
Injuries / Consequence
None reported
Remedy
Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Products Affected
HEOS 1 Go Pack rechargeable battery packs
Batteries and ChargersImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.