Key Takeaway
HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards was recalled on June 23, 2016. What to do: Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
Description
This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
Injuries / Consequence
HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.
Remedy
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
Products Affected
HP lithium-ion batteries
Batteries and ChargersImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.