Key Takeaway
Ride Height System may Overload Front Tires by Proterra Inc. was recalled on January 31, 2019. What to do: Proterra will notify owners, and dealers will convert the current four point ride height system into a three point system to prevent the front tires f...
Ride Height System may Overload Front Tires
Description
Proterra Inc., (Proterra) is recalling certain 2015-2018 Catalyst 40 and 35 transit buses. The affected vehicles are equipped with a four point height control system that may cause a load imbalance, overloading the front tires.
Injuries / Consequence
An overloaded front tire may fail unexpectedly, increasing the risk of crash.
Remedy
Proterra will notify owners, and dealers will convert the current four point ride height system into a three point system to prevent the front tires from being overloaded, free of charge. The recall began March 26, 2019. Owners may contact Proterra customer service at 1-864-438-0000.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Proterra will notify owners, and dealers will convert the current four point ride height system into a three point system to prevent the front tires from being overloaded, free of charge. The recall...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.