Key Takeaway
Goal Zero Recalls Battery Packs Due to Fire Hazard was recalled on November 25, 2014. What to do: Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Goal Zero Recalls Battery Packs Due to Fire Hazard
Description
This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
Injuries / Consequence
Goal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating. One consumer reported becoming ill after breathing fumes from an overheated battery pack.
Remedy
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Products Affected
Goal Zero Sherpa brand 50 and 120 rechargeable battery packs
Batteries and ChargersImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.